Terms and Conditions of Use (TOU) and Privacy Policy


Carpenter Pope Veterinary Hospital provides the Terms and Conditions of Use (TOU) for our website below. Questions concerning these TOU may be submitted to carpenterpope@yahoo.com.

Terms of Use

Effective Date: February 6, 2025

By opting in to receive SMS messages from Carpenter Pope Veterinary Hospital, you agree to the following terms:


1. SMS Messaging Service

By providing my phone number, I consent to receive SMS text messages from Carpenter Pope Veterinary Hospital for appointment reminders, and general two-way communication. Msg frequency varies. Msg&data rates may apply. Reply HELP for support. Reply STOP to opt out.

 

2. Message Frequency

You will receive appointment reminder SMS text messages for each scheduled appointment. Otherwise, we will only contact you through SMS text messaging if we cannot reach you through traditional phone call for other purposes.

 

3. Message and Data Rates

Message and data rates may apply based on your mobile carrier’s terms.

 

4. Privacy Policy

Your information will be handled in accordance with our Privacy Policy.

 

5. Opt-Out Instructions

You can opt out at any time by replying “STOP” to any SMS message. Reply HELP for support. You may also contact us directly at 757-588-8755.

 

6. Liability

We are not responsible for any charges, errors, or delays in SMS delivery caused by your carrier or third-party service providers.

 

By opting in, you confirm that you are the owner or authorized user of the phone number provided and that you are at least 18 years old.

Carpenter Pope Veterinary Hospital’s Privacy Policy is below. Questions concerning this policy may be submitted to carpenterpope@yahoo.com.

Privacy Policy

Effective Date: February 6, 2025

Carpenter Pope Veterinary Hospital respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you opt in to receive SMS messages from us.


Information We Collect


When you opt-in to receive SMS messages, we collect:


• Your phone number

• Consent to send SMS messages


How We Use Your Information


We use your information to:

• Send you the SMS messages you’ve opted in to receive

• Provide updates, appointment reminders, or other relevant content based on your preferences


Sharing Your Information


We do not share your phone number or SMS opt-in information with third parties for marketing purposes.


Your Rights


You can opt out of receiving SMS messages at any time by replying with “STOP” to any message we send you.


Data Security


We implement reasonable measures to protect your personal information from unauthorized access or disclosure.


Contact Us


If you have questions or concerns about our privacy practices, contact us at 757-588-8755.

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